Inclement Weather Policy
Cars driving on snowy highway

Stars Indoor Sports Weather Policy & Closure Policy

At Stars Indoor Sports, the safety of our customers, athletes, families, and staff is our top priority. We understand that weather conditions, especially during Ohio winters, can sometimes make travel to and from our facility more difficult. That’s why we have a clear and proactive weather policy and closure policy in place to help everyone stay safe and informed during inclement weather.

Monitoring Weather Conditions Year-Round

As part of the Stars Indoor Sports weather policy, our team monitors local forecasts and weather alerts throughout the year. While most of our programs and leagues are held indoors, we recognize that driving conditions can still be hazardous, particularly during heavy snowfall, ice storms, or other severe weather events. Our goal is to provide a consistent schedule of activities while also making safe, informed decisions about any potential changes or cancellations.

Winter Weather Protocols

During the winter months, we strongly encourage all guests to use their best judgment when traveling to our facility. We remain open and continue with regularly scheduled activities unless a Level 3 Snow Emergency is declared for Franklin County. In this case, our closure policy requires that all activities at Stars Indoor Sports be canceled for the duration of the emergency.

We understand that some families or participants may choose not to travel even if the facility remains open. While we do our best to proceed with events as scheduled, we respect your decision to prioritize safety.

How to Stay Updated

If you’re unsure whether your program, class, or game is affected by weather, we encourage you to check with your coach, coordinator, or team manager for the most accurate updates regarding your team’s specific schedule.

For general facility updates, you can:

Call us at (614) 985-3003 to confirm our current hours and program status.

  • Visit our Stars Indoor Sports Facebook page, where we post real-time updates on weather-related closures and delays.

  • Check your email. We send notifications to subscribers on our mailing list for any changes to programming. Please add Info@StarsIndoorSports.com to your trusted contacts to prevent messages from going to your spam folder.

We appreciate your cooperation and understanding during inclement weather. Our Stars Indoor Sports weather policy and closure policy are designed to keep everyone informed while minimizing disruptions to your soccer games, leagues, and events.

Thank you for your continued support and for helping us keep Stars Indoor Sports a safe place to play year-round.